Burnaby
Burnaby New Canadian and Global Family Care Clinic (BNCC-GFCC)
Address #204 – 7315 Edmonds St. Burnaby BC V3N 1A7
Contact information (T): 604-412-6580
(F): 604-515-7750
Clinic population/clientele - 100% Refugees
Categories of refugees served - GARs, PSRs, Claimants
No. hours per week clinic open to seeing refugee patients: Monday-Friday 8:30 AM to 4:30 PM and closed statutory Holidays/Weekends.
Clinic structure/context
While there is not formal documented policy, patients are typically transitioned from the Clinic about 1-3 years from attachment depending on the stability of health status, and level of language/health literacy. The goal is to discharge to a permanent primary care provider in the community, however, this is not always possible.
Staffing (in FTE) Both clinics = 0.4 MD, 3.5 NPs, 1.0 social workers, 2.5 MOA.
Interpreter services Phone and in-person
Funding source(s): Provincial
Key community links/partners/referral sites: Referrals from local settlement agencies, community service providers, and BC Women’s Hospital New Beginnings Maternity clinic, local emergency rooms, and public health.
Settlement agencies – Mosaic, immigrant services society, SUCCESS.
Community agencies – Burnaby Family Life, Journey Home
Teaching site – Yes, for medical residents, medical students, NP students.
Research site No
Surrey
Surrey New Canadian Clinic
Address Jim Pattison Outpatient Care and Surgery Centre, 9750 140th Street, Surrey, BC V3T 0G9
Contact information (T): 604-953-9710
Clinic population/clientele 100% Refugees
Categories of refugees served Sees GARs, PSRs, and Claimants
No. hours per week clinic open to seeing refugee patients: Monday-Friday 8:30 AM to 4:30 PM and closed statutory Holidays/Weekends.
Clinic structure/context
SNCC provides primary healthcare for refugee newcomers through a collaborative care model and temporary attachment. While there is no formal documented policy, patients are typically transitioned from the Clinic about 1-3 years from attachment depending on the stability of health status, and level of language/health literacy. The goal is to discharge to a permanent primary care provider in the community, however, this is not always possible.
Staffing (in FTE): 1 MD (0.2 FTE), 2.5 NP, 1.0 social worker; 1.75 MOA.
Interpreter services Phone and in-person
Funding source(s) Provincial
Referrals from local settlement agencies, community service providers, self-referrals, local emergency rooms, and public health.
Settlement agencies – Mosaic, immigrant services society, SUCCESS, DiverseCity
Teaching site Yes, for medical students and NP students
Research site No
